Incident and value clinic
An incident record and value question ready for Session 7.
Learn to explain an incident without hiding uncertainty and connect the recovery story to one meaningful value question.
Bring your AI Operating Charter and the Day 2 incident evidence. AI/GPT is not required for the core peer clinic.
Explain the incident to a partner, answer what is known and still owed, then choose one value measure and align its reporting period.
An incident summary, customer fallback, owner and value question ready for Session 7.
The studio card is your own record. It is not a prompt to paste into AI.
What tonight is for
An incident record and value question ready for Session 7. This facilitated studio is part of the 3-day, 2-night programme. Use your existing work; no new technical setup is required.
Your task
Use S8 to explain the incident to a manager in two minutes. Partner asks what is known, what the customer still needs and what the repair cost. Select a value measure and align its reporting period.
Use the starter packet if you do not have an own-work example.
| Minutes | Activity |
|---|---|
| 0–5 | Choose one gap |
| 5–15 | Inspect the existing evidence |
| 15–35 | Peer clinic: try the card and ask for missing information |
| 35–50 | Revise one item |
| 50–60 | Save and write the next-morning question |
Keep: Timeline → customer fallback → owner → value question and period.
Save your studio card
RUN AI — NIGHT 2 My question or gap: Existing evidence / source: Partner’s challenge: My correction: What the correction proves: What remains unknown: Question for tomorrow: Evidence route: designed / simulated / inspected supplied output / independently executed and checked
If you missed the studio, complete one correction using the supplied example and bring this card to the ten-minute morning reconnect. Return to the course map.